General 5 min read

General Conversation Analysis

Get automatic insights for any conversation with Convo's General mode. Analyze topics, sentiment, tone, and get response suggestions for any type of chat.

Whether it's a casual chat with friends, a work discussion, or any other conversation, Convo's General mode provides automatic insights to help you understand and engage better. No matter what type of conversation you're analyzing, you'll get valuable insights on topics, sentiment, and suggestions.

What You'll Learn

  • Conversation Summary: Get a clear overview of what was discussed
  • Topic Identification: Discover the main themes and subjects covered
  • Sentiment Analysis: Understand the emotional tone and mood of the conversation
  • Response Suggestions: Get ideas for your next message or response
  • Conversation Flow: See how the discussion evolved over time

"Convo's General mode works with any conversation—from casual chats to important discussions. Get instant insights to understand what was said and what to say next."

Step-by-Step: Analyze Any Conversation

You can import chats from WhatsApp, Telegram, Messenger, or SMS (see our other guides). Once imported, use the General mode for universal conversation analysis.

Step 1: Import Your Conversation

  1. Open Convo and click the import option for your platform (WhatsApp, Telegram, Messenger, or SMS)
  2. Select your exported file and confirm who you are in the conversation
  3. Wait for parsing—Convo processes messages locally and prepares them for analysis

Step 2: Use General Mode (Default)

  1. The General mode is selected by default when you open the AI panel
  2. Click Generate AI Insights
  3. Review the cards: Summary, Topics, Sentiment, and Suggestions

What Each Card Shows

Conversation Summary

Get a clear, concise overview of what was discussed, key points, and main outcomes from the conversation.

Topic Identification

Discover the main themes, subjects, and topics that were covered throughout the conversation.

Sentiment Analysis

Understand the emotional tone, mood, and overall sentiment of the conversation and how it evolved.

Response Suggestions

Get creative ideas and suggestions for your next message or response to keep the conversation flowing.

Perfect For Any Conversation Type

Personal Chats

Analyze conversations with friends, family, or partners to understand topics, mood, and get response ideas.

Work Discussions

Review team conversations, project discussions, or meeting follow-ups for better understanding and next steps.

Group Conversations

Understand group dynamics, participation levels, and main discussion points in group chats.

Any Platform

Works with WhatsApp, Telegram, Messenger, SMS, or any conversation you can import into Convo.

Tips for Better Results

  • Import complete conversation history for comprehensive analysis
  • Use General mode when you want broad insights without specific focus
  • Try different suggested questions to explore various aspects of your conversation
  • Re-run analysis after new messages to see how the conversation evolves
  • Use response suggestions to improve your communication style

Ready to Analyze Any Conversation?

Open Convo, import any conversation, and use the General mode to get automatic insights on topics, sentiment, and response suggestions.

Start General Analysis